Frequently asked questions
What is a CrimesLog SafeHome report?
An instant, address-level crime report: a 0–100 SafeHome Score with a plain-English rating, a map of anonymised crime reporting points around the address, three-year crime trend lines by category, the two nearest police stations with contact details, and a list of reported incidents with dates, offences and distances. The purchased report includes a downloadable PDF to keep or share. How the score works →
Where does the crime data come from?
Official, openly published police data only: UK street-level crime data published by territorial police forces, and the open-data portals of US and Canadian police services (for example NYPD via the NYC Open Data portal). Data refreshes monthly, and every source is audited for commercial-use licensing. No private or scraped data is used.
Which places are covered?
Every address in England, Wales and Northern Ireland; 27 US cities and areas (New York, Chicago, Los Angeles, Houston, Philadelphia, Washington DC, Maryland statewide and more); and 5 Canadian cities (Toronto, Montreal, Vancouver, Ottawa, Edmonton). Full list →
How much does it cost?
A one-off report is £18.99 / $24.99 / C$32.99. Agency subscriptions start at £79 / $99 / C$139 per month. Full pricing →
Does a report identify victims or exact locations?
No. Crime locations are anonymised to the nearest common reporting point — one dot may represent several incidents — and CrimesLog holds no personal information about victims or suspects. Reports describe places, never people.
Is the SafeHome Score a prediction?
No. It describes what has been recorded near an address over roughly the last three years — not what will happen — and it is not a guarantee of safety. Every report shows a data-confidence rating alongside the score, and where data is insufficient the report says so instead of showing a misleading score.
How do estate agents and realtors use it?
A subscription provides link tokens; one hyperlink per listing opens a live report for that property on your own website — no API, no coding. See UK estate agents or US & Canada realtors, or try the live sample report.
Can I cancel?
Agency billing is by GoCardless Direct Debit — cancel any time by emailing [email protected]. One-off reports are single purchases with nothing to cancel.